For Retail Organizations
Turn floor expertise into a digital growth engine. Equip associates with AI-assisted pricing context, recommendation support, and coupon workflows that defend margin.
Human-Centric AI Technologies
The Human Layer Of Modern Retail.
Ohana lets online customers speak with real in-store experts, in real time. AI supports the conversation; humans close it.
Light Humor Policy: our chatbot only gets a chair when every customer already has a human.
1:1Live Expert Calls
4Connected Products
∞Human Context
Why This Matters
Physical stores still win on trust and product confidence. Ohana scales that human advantage across digital commerce without flattening your brand into scripted automation.
For Customers
Get informed, personalized purchase guidance from people who know the aisle, the products, and the tradeoffs. It feels like in-store help without the commute.
How Ohana Works
Simple flow, serious operational depth. Right associate, right context, right moment.
Step 01
Customer taps Ohana
Any product page can trigger live expert assistance instantly from the website experience.
Step 02
Smart associate routing
The platform routes by department, availability, and practical fit so calls land with the right person.
Step 03
Live help closes the loop
Video, product sharing, AI tools, and single-use coupons help customers decide with confidence.
The Product Suite
Each product is useful alone. Together they create a compounding system around human expertise.
Ohana
The core customer-to-associate experience layer for live retail assistance.
Assistant
Android companion app for in-store associates to receive and handle live requests.
Insights
Performance and behavior analytics across products, associates, and customer outcomes.
Trainer
Train-the-trainer tools that spread top-performer techniques across the organization.
Make Your Best Associates Available Everywhere.
From web traffic to real sales conversations, Ohana helps stores compete with speed, trust, and human intelligence.