Security is designed into Ohana from the beginning. Starting from user id anonymization, to encrypted end-to-end IP communication, to firewalled safe access to back-end data - Ohana secures your data by using a layered architecture. Role-based access for each level provides simple yet granular security management.

At it's core, Ohana is a platform that combines both Human as well as AI elements in a flexible way to use the best features of both.

A standards-based plugin model lets you (or your partners) build powerful AI engines that can be validated and then deployed to help customers.

For enterprises, our platform places no hard restrictions on the number of concurrent agents or the number of customers who can collaborate in a single session.

This lets you leverage your centers of excellence to provide "on demand" expertise strategically when needed to help customers.

We are great believers in standards. And because our technology stack is standards-based, it is born ready to integrate with your own enterprise infrastructure.

With open standards, we tap into a much larger community of software and technology leaders who value security and privacy above all else.